OddBird Café | Front of House

OddBird Café is seeking friendly, dependable, and hospitality-focused Guest Experience Team Members to help create a welcoming and thoughtful café experience for every guest. This role is ideal for someone who enjoys connecting with people, working in a fast-paced environment, and supporting a strong team culture.

Guest Experience Team Members support daily Front of House operations through guest service, cashiering, food and beverage delivery, online order support, and maintaining a clean, organized café environment.

Responsibilities

• Greet guests warmly and provide attentive, professional hospitality
• Take guest orders and process transactions accurately
• Answer menu questions and provide thoughtful food and beverage recommendations
• Support food running, beverage delivery, and online order pickup
• Assist with maintaining a clean, organized, and guest-ready café environment
• Support smooth communication between Front of House and Back of House teams
• Follow opening, mid-shift, and closing procedures
• Restock Front of House and beverage supplies as needed

Qualifications

• Previous customer service, café, restaurant, or hospitality experience preferred
• POS or cash-handling experience preferred
• Strong communication and multitasking skills
• Ability to remain calm, organized, and professional during busy service periods
• Positive attitude and strong teamwork skills
• Reliable transportation and consistent attendance required
• Ability to work flexible schedules, including mornings, evenings, weekends, holidays, and peak business periods as needed

Physical Requirements

• Ability to stand and walk for extended periods
• Ability to lift up to 40 lbs occasionally
• Comfortable working around hot beverages, café equipment, and food allergens

What We're Looking For

We're looking for someone who values hospitality, teamwork, and creating genuine guest connections. The ideal candidate is friendly, dependable, detail-oriented, and excited to contribute to a positive café environment.

Position Type: Full-Time or Part-Time

Department: Front of House

Reports To: Front of House Manager